Privacy Policy
How LorenAutos collects, uses and protects the personal information you share on this website.
LorenAutos does not sell, rent, or trade your personal information to third parties for marketing purposes.
01Information LorenAutos Collects
LorenAutos collects the details visitors choose to share and a limited amount of technical data gathered automatically.
- Name, email address and phone number.
- Login email and an encrypted password for account holders.
- Vehicle, driver and coverage details shared while requesting a quote.
- Messages sent through the contact form.
- Browser type, device details, pages visited and referring links.
02How Information Is Used
This information helps LorenAutos run the site and serve the people who use it, in particular to:
- Prepare auto insurance quotes and explain coverage.
- Create, protect and manage accounts.
- Answer questions and messages.
- Send promotional texts about LorenAutos coverage add-ons where the promotional text box was ticked at signup.
- Improve the site, its content and its security.
03Text Messaging
The signup form has one optional text message box, for promotional messages about LorenAutos auto coverage add-ons. LorenAutos does not send service or account text messages.
Ticking the box is optional and is not needed to register or request a quote. Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out or HELP for assistance.
SMS consent and phone numbers are never shared with third parties or affiliates for their marketing purposes.
04When Information Is Shared
Personal information is shared only in limited situations:
- With the insurance company issuing a policy the customer chooses.
- With service providers that host the site or send messages, who must keep it confidential.
- When the law, a court order or a valid government request requires it.
- To protect the rights, safety or property of LorenAutos, its visitors or others.
05Cookies and Similar Tools
The site may use cookies and similar tools to keep sessions secure, remember preferences and understand how pages are used. Browser settings can block or clear cookies, though some features may then stop working as expected.
06Data Security
Reasonable technical, administrative and physical safeguards protect the personal information LorenAutos holds. No method of online transmission or storage is fully secure, so complete security cannot be guaranteed.
07Data Retention
Personal information is kept only for as long as the purposes in this policy require or the law demands. After that it is deleted or made anonymous.
08Your Rights and Choices
Depending on state law, a visitor may have the right to:
- Request a copy of the personal information held about them.
- Ask for inaccurate details to be corrected.
- Ask for their personal information to be deleted.
- Withdraw consent to marketing messages at any time.
Requests can be sent using the contact details at the end of this policy.
09Children
The site is not intended for minors, and LorenAutos does not knowingly collect information from them. Any such information that comes to light will be removed.
10Changes to This Policy
This Privacy Policy may be updated from time to time. The revised version applies once posted here, and the date at the top shows when it last changed.
11Contacting LorenAutos
Questions or requests about this Privacy Policy can be sent using the details below.
- Phone: +1 (469) 429-8811
- Email: loren-1@lorenautos.com
- Address: 1615 Dorchester Dr Plano TX 75075